Contact us
DontFumble is run by a small team. no support phone line — but we read every email and reply quickly. usually within 24–48 hours, faster for billing or account-blocking issues.
fastest way to reach us — please include your account email + a brief description.
great for product feedback or saying hi. for account / billing issues, please use email — DMs aren't a reliable channel.
what to email us about
- billing issues — duplicate charges, payment didn't credit, transaction questions (see our Refund Policy)
- account help — login problems, password reset issues, can't access your chats
- data requests — exercise your privacy rights (export, delete, correct) per our Privacy Policy
- bug reports — what broke, on which page, what you expected to happen. screenshots welcome.
- safety concerns — if you encounter content or behavior that violates our Terms of Service
- feature requests & feedback — we read all of it
response times
- billing / account access blockers — within 24 hours on business days
- everything else — within 48 hours on business days
business address
DontFumble operates as a digital-first service. for legal notice purposes, please send communications by email to dontfumbleai@gmail.com and we will respond with a physical address if formal service is required.
not sure what plan / model we use?
DontFumble is an AI-assisted conversation coaching app. plans, supported features, and pricing details are at /pricing. our infrastructure partners are listed in our Privacy Policy.